General terms and conditions

GENERAL TERMS AND CONDITIONS OF SALE
of YoYDesign, filed with the Chamber of Commerce [KVK] in the Netherlands under number [70493170].

Article I: Applicability

1. These terms and conditions apply to all offers made by and agreements concluded with YoYDesign.

2. The applicability of the general terms and conditions of the other party is expressly rejected.

Article II: Prices

1. Unless stated otherwise, YoYDesign’s prices are:
   a. Exclusive of VAT, import duties, other taxes, levies and charges;
   b. Exclusive of transport and insurance costs;
   c. Stated in euros.

Article III: Quotations and Acceptance of Orders

1. All agreements entered into by YoYDesign are subject to the condition that its credit insurer grants a sufficient credit limit for the other party.
   YoYDesign’s credit insurer assesses the customer’s creditworthiness. If the insurer refuses credit insurance or limits or withdraws coverage of an existing credit insurance, YoYDesign has the right to request additional security from the customer, to be determined by YoYDesign.

2. The models, images, drawings and dimensions shown, attached or communicated with the quotations provide a general representation of the offered items. Changes whereby the actual execution deviates slightly from said models, images, drawings or dimensions, but which do not result in a substantial change to the technical or aesthetic execution of the items, do not oblige YoYDesign to any compensation and do not entitle the other party to refuse acceptance or payment of the delivered goods or to dissolve the agreement.

3. For orders with an invoice amount of less than €2,000, YoYDesign may charge the other party a fee of €80 in connection with higher costs.

Article IV: Retention of Title

Delivered goods, including those already paid for by the other party, remain the property of YoYDesign as long as YoYDesign has any claim whatsoever against the other party.

Article V: Delivery Time

1. Delivery times are approximate. YoYDesign undertakes to observe the stated delivery time as much as possible but is not liable for the consequences of exceeding it if this could not reasonably have been prevented. Such an exceedance does not oblige YoYDesign to pay compensation nor entitle the other party to dissolve the agreement. YoYDesign does not accept penalty clauses from the other party relating to minor delivery delays.

2. If the estimated delivery time referred to in paragraph 1 of this article is exceeded, YoYDesign shall be granted an additional reasonable period to deliver. This additional period shall be equal to the original estimated delivery time with a maximum of two months. If this additional period is exceeded, the other party has the right to dissolve the agreement without notice of default or judicial intervention.

3. By concluding the agreement, the other party already grants YoYDesign permission to deliver the purchased goods in parts. These parts may be invoiced separately.

4. If the other party refuses to accept the goods immediately upon correct and undamaged delivery, any resulting waiting costs, transport costs, storage costs and administrative costs shall be borne by the other party.

Article VI: Complaints

1. The other party must inspect the goods immediately upon receipt for visible defects.

2. The other party must report any detected defects to YoYDesign in writing within five working days from the day of receipt, including a clear description and photographs, failing which all rights lapse.

Article VII: Warranty

YoYDesign guarantees that the goods delivered by it conform to the agreement and are suitable for normal domestic use. Defects will be repaired free of charge within two years after delivery. The CBW conditions apply in this regard.

Article VIII: Limitation of Liability

1. Any liability of YoYDesign and its employees and assistants for damages of any nature whatsoever, direct or indirect, including business damage, consequential damage, damage to movable or immovable property or to persons, is excluded.

2. YoYDesign is likewise not liable for damage caused by third parties during the execution of the agreement.

3. In any event, any liability of YoYDesign shall be limited to a maximum of the net invoice amount of the relevant delivery.

Article IX: Force Majeure

1. In the event of force majeure, YoYDesign has the right to suspend the execution of the agreement or to dissolve the agreement in whole or in part, without being obliged to pay any compensation.

2. The party claiming force majeure must immediately inform the other party thereof.

Article X: Payments

1. All payments must be received by YoYDesign net in cash, without set-off or discount, within 8 working days after the invoice date.

2. In deviation from Article 6:43 of the Dutch Civil Code, YoYDesign is exclusively entitled to allocate payments from the other party to outstanding invoices, interest and costs. YoYDesign is entitled to disregard any payment references used by the other party.

Article XI: Disputes and Applicable Law

1. All disputes shall be settled by the competent court in the place of residence of YoYDesign.

2. The legal relationship between YoYDesign and the other party shall be governed exclusively by Dutch law.

Heerewaarden, 21 August 2025